Top 9 Best ERP for eCommerce Business in 2024 [Expert’s Picks!]
Web Development
Top 9 Best ERP for eCommerce Business in 2024 [Expert’s Picks!]
Oct 18, 2024
about 9 min read
Are rising operational costs eating into your profits? Check out the best ERP in eCommerce for 2024 to improve efficiency and drive growth.
“How can businesses efficiently manage complex operations while keeping everything under control? “
With rising customer expectations and fierce competition, the need for operational efficiency and data-driven insights is more crucial than ever. This is where a solid Enterprise Resource Planning (ERP) system becomes essential.
The global ERP software market, valued at USD 54.76 billion in 2022, is projected to grow at an impressive 11.0% CAGR from 2023 to 2030. Many companies are turning to cloud-based ERP solutions for the flexibility and scalability required to stay competitive. Yet, as open-source options emerge, businesses must also consider challenges like initial costs and ongoing maintenance.
In this article, we’ll dive into some of the best ERP for eCommerce that are highly regarded by multiple enterprises, decision-makers, and discuss their unique aspects to help you determine their feasibility with your current system.
What is ERP Ecommerce?
ERP system in eCommerce is the integration of an Enterprise Resource Planning (ERP) system with an online store, creating a centralized hub to manage and streamline various business operations.
In simpler wording, ERP can be considered “the brain” behind the scenes that connects your online shop with other critical business functions like inventory management, accounting, order processing, and customer data.
By linking these processes, the ERP system helps automate repetitive tasks, reduce errors, and provide real-time visibility into how your business is performing.
For example, when a customer places an order on your website, the ERP automatically updates stock levels, generates an invoice, and schedules shipping. This integration ensures everything runs smoothly without the need for manual data entry or juggling multiple systems.
5 Key Benefits of an ERP System in eCommerce Business
1. Enhanced Customer Service
An ERP system centralizes customer information, enabling your team to provide faster and more personalized support.
With access to a complete view of customer interactions, purchase history, and preferences, your customer service representatives can address issues more effectively and anticipate customer needs, leading to higher satisfaction and loyalty.
2. Streamlined Operations
ERP systems integrate various business processes into a single platform, reducing the need for manual data entry and minimizing errors. This integration streamlines workflows across departments, from order processing to fulfillment, making your operations more efficient and reducing the time spent on routine tasks.
3. Informed Decision-Making
With real-time data and comprehensive reporting capabilities, an ERP system provides valuable insights into your business performance. By analyzing sales trends, financial metrics, and operational efficiencies, you can make informed decisions that drive growth and address any potential issues before they become problems.
4. Efficient Inventory Management
An ERP system enhances inventory management by providing real-time visibility into stock levels, demand forecasts, and supplier information.
This helps you maintain optimal inventory levels, reduce carrying costs, and avoid stockouts or overstock situations, ensuring that you can meet customer demands without tying up unnecessary capital.
5. Scalability for Growth
As your eCommerce business grows, an ERP system can scale with you. It supports increased transaction volumes, additional users, and new business processes without compromising performance. This scalability ensures that your ERP system remains effective as you expand your operations and enter new markets.
Top 9 Best ERP Solutions for eCommerce and Online Retail Businesses
In this section, we’ll explore the top 9 ERP solutions(*) tailored for eCommerce and online retail, highlighting their key features and benefits to help you choose the best fit for your business.
Financial management, integrated financial features
$10,000 - $30,000 annually
Growing organizations
Epicor ERP
Cloud & On-Premise
Industry-specific solutions, strong cybersecurity
Contact for pricing
Mid-size to large enterprises
(*) There is no universal “best” in terms of ERP systems. Each solution offers unique features and serves specific purposes, so it’s essential to evaluate your company's size, complexity, industry, and long-term vision before making a decision.
1. Odoo
Odoo is a flexible ERP system available in both cloud and on-premise versions, featuring a range of interconnected modules for streamlined business management.
Its digitalization capabilities, including file imports and OCR technology for invoices, reduce manual workload and enhance efficiency. With customizable automation options, Odoo ERP allows businesses to tailor workflows to their specific needs, optimizing daily operations.
Key features:
All-in-one: Odoo provides a complete suite of business applications.
Customizable: Tailor Odoo to your specific needs.
App Store: Access additional apps and modules.
Scalable: Grows with your business.
Pricing: Odoo offers a free plan and paid plans starting at $7,25/users/month.
Ideal for: Micro to large businesses (under 1000 employees) with the Enterprise Edition, Micro to medium companies (under 350 employees) with Community Edition
2. NetSuite SuiteCommerce
NetSuite SuiteCommerce is a cloud-based eCommerce platform that helps B2B and B2C businesses create engaging, mobile-optimized online shopping experiences. It integrates seamlessly with NetSuite's core systems and eCommerce platforms such as Shopify, offering real-time visibility into customer, order, and inventory data.
This makes it easier to manage everything, attract more visitors, turn them into buyers, and grow your online sales while offering a more personalized shopping experience.mobile
Key features:
Comprehensive ERP suite with omni channel capabilities
Pricing: Implementing NetSuite can range significantly between $10,000 and $150,000 depending on business needs and project scope.
Ideal for: Well-suited for medium to large enterprises (50 - 1,000+)
3. SAP Business One
SAP Business One is an ERP solution built with mid-sized businesses in mind, but its scalability and comprehensive features also make it appealing to larger organizations. It offers key functionalities such as financial management, sales and customer management, inventory control, and procurement, all integrated into one system.
Key features:
Affordable ERP solution for small and mid-sized businesses
Easy to use and deploy, real-time update in one single system
Wide range of features, including inventory management, sales, and finance
Mobile-friendly
Pricing: Starts at $149/user for monthly subscription and up to $40,000 for one-time payment.
Ideal for: Small to medium organizations (generally under 350 employees).
It provides solid integration capabilities compared to QuickBooks or Odoo, making it a strong all-in-one ERP solution for growing businesses. But on a small note, this system can sometimes overwhelm smaller companies with too many setup options.
Key features:
Cloud-based ERP and CRM system
Highly configurable and customizable
Strong integration with Microsoft products, accessible on all system from iOS, Android, to Window
Offers a variety of industry-specific solutions
Pricing: Varies around $8–$162 per month based on roles and permissions.
Ideal for: Organizations of various sizes, versatile enough for small businesses looking to scale, as well as for large enterprises needing robust customization and integration capabilities.
5. Oracle Cloud ERP
Oracle Fusion Cloud ERP is a comprehensive cloud-based ERP suite designed to streamline business processes and enhance efficiency.
With AI-powered automation, it reduces the burden of manual tasks, allowing teams to focus on more strategic activities. Its advanced analytics provide real-time insights, helping businesses quickly adapt to market changes and make informed decisions.
Key features:
Modern, cloud-based ERP solution
Designed for large and complex organizations
Offers a wide range of advanced features
Strong integration with Oracle's other cloud-based products
Pricing: Requires contact for pricing.
Ideal for: Medium to large business size (50-2500+)
🔖 Interested in AI-powered tools to improve your overall operational efficiency? Here are some off the most popular recommendations:
Infor ERP can benefit eCommerce businesses by offering industry-specific tools that require minimal customizations, streamlining both front-end and back-end operations. Its cloud-based infrastructure ensures seamless integration with eCommerce platforms, providing real-time data on inventory, orders, and customer behavior.
Key features:
Industry-specific ERP solutions for a variety of industries
Highly configurable and customizable
Strong integration with Infor's other products
Offers a variety of deployment options
Pricing: Requires contact for pricing.
Ideal for: Medium to large enterprises, particularly effective for industries like manufacturing, distribution, and healthcare.
7. Acumatica Cloud ERP
Acumatica ERP offers seamless integration between storefront and back-office operations. It automates key processes like order management, returns handling, and customer service, helping businesses reduce errors and streamline workflows.
In addition, with flexible third-party integrations and scalability, Acumatica provides a robust platform for growth and operational efficiency.
Key features:
Cloud-based ERP solution for small and mid-sized businesses
Easy to use and deploy
Offers a variety of industry-specific solutions
Strong integration with third-party applications
Pricing: Starts at $1,200 – $22,000 per month for private cloud, $20,000 – $200,000+ for on-premises.
Ideal for: Small to medium-sized businesses (10 - 500+)
8. Sage Intacct
Sage Intacct’s key service is financial management, which can benefit growing businesses with 20+ employees by offering a cloud-based ERP system that simplifies the process, helping to manage growing operations efficiently.
Its integrated financial features, such as billing, reporting, and dashboards, provide real-time insights into key business metrics, making it ideal for eCommerce businesses looking to handle complex accounting tasks (payroll, tax filings, inventory tracking,...).
Key features:
Cloud-based financial management ERP solution for growing businesses
Designed for professional services firms
Offers a variety of industry-specific solutions
Strong integration with third-party applications
Pricing: Ranging around $10,000 to $30,000 annually.
Ideal for: Growing organizations (typically 20+ employees) and mid-sized companies, often chosen by those looking for advanced accounting capabilities.
9. Epicor ERP
Epicor Industry ERP Cloud can benefit eCommerce businesses by providing a cloud-based retail solution that enhances operational efficiency and security. It offers access to the latest technologies, improving app performance while ensuring strong cybersecurity measures to protect customer data.
Additionally, Epicor has a wide variety of industry-specific solutions, such as for retail or eCommerce, Epicor can help streamline operations, improve cash flow, and support business growth.
Key features:
On-premise and cloud-based ERP solution
Offers a variety of industry-specific solutions (Retail, manufacturers, distributors,...)
Strong integration with third-party applications
Highly configurable and customizable
Key features: Requires contact for pricing
Ideal for: Mid-size to large enterprises (50-200+ employees)
Bonus: Custom-built ERP system
A custom ERP system is crafted to meet your unique business needs, regardless of size—whether you're a small startup or a growing enterprise.
This tailored approach ensures that the system aligns perfectly with your processes and requirements, giving you the flexibility you need to adapt and thrive. With built-in scalability, you can easily grow and evolve as your business expands, gaining a competitive edge along the way.
For businesses seeking a more personalized touch and aiming to create a bespoke system from the ground up, Golden Owl Solutions offers custom-built ERP services designed to meet your specific needs, with a dedicated team includes:
Tech Lead: An ERP specialist who works to understand your requirements and designs innovative solutions that align with your business goals.
Development Team: Skilled professionals who bring your vision to life, continually refining the software to adapt to your evolving needs.
Business Development, Project Coordination, and Marketing Experts: This team optimizes your ERP processes, providing insights that enhance your workflows.
From briefing and logicalize ERP process to building the system, our team collaborates closely with you to develop tailored solutions that align perfectly with your operational goals and industry requirements.
Whether you choose to implement ERP systems or collaborate with us on a custom solution, Golden Owl Solutions is here to support you in navigating the complexities of eCommerce.
Bottom Line
That concludes our recommendations for the best ERP for eCommerce! As you weigh your options, consider how each solution aligns with your unique needs and future goals. Whether you're looking for scalability, ease of integration, or robust analytics, there's an ERP solution out there that can elevate your operations.
If you're curious about building an ERP system tailored just for your business in order to own full control and flexibility over the system, we’re here to help. Feel free to reach out to our team at Golden Owl Solutions and discuss how we can support you on this journey!
FAQs
Q1. What is the best operating system for eCommerce?
iOS leads the way as the most popular operating system for eCommerce, accounting for over 35% of all orders. Following closely is macOS, which makes up 26.8% of sales. Together, Apple platforms far surpass Microsoft and Google.
Q2. What ERP system does Shopify use?
Through Shopify’s Global ERP Program, you can integrate your store with leading ERP solutions directly from the Shopify App Store. Shopify has partnered with Microsoft Dynamics 365 Business Central, Oracle NetSuite, Infor, Acumatica, and Brightpearl, making ERP integration seamless for your business.
