Business Analyst


Full Time

Business Analyst


Golden Owl is a software company to transform your business to the next level. We are strongly recommended by technical and non-technical leaders in various industries including retail, e-commerce, real estate, legal, travel & hospitality,... 
Our reputation is built on engineering standards, development standards, our work ethic and responsive workflow. With a team of 100+ experts, we leverage martech, e-commerce and omnichannel solutions to maximize our client’s ROI. We have proudly served clients from Singapore, Australia, the UK and other English-speaking countries. 
Website: www.goldenowl.asia 
Fanpage: https://www.facebook.com/goldenowl.asia/  
Phone: 028 6270 5825
Office 1: Level 7, MB bank, 538 CMT8, Ward 11, District 3, HCMC, Vietnam
Office 2: C0013 - Sarina, 62 Hoang The Thien, An Loi Dong Ward, District 2, HCMC, Vietnam


The Job Description

  • Survey customer needs, obtain requirements and analyze business operations for product.
  • Research to build suitable features that bring good user experience and increase user engagement for products based on users and stakeholder’s feedback.
  • Review and confirm user/stakeholder’s  requirements are met before releasing the demo or official version of the product.
  • Receive and analyze stakeholder and client’s requirements, being able to break down and list out requirements clearly and detailedly.
  • Draw diagrams/wireframes/mockups/prototypes to clarify and visualize the requirements so that all relevant stakeholders quickly grasp the overall idea.
  • Write documents: estimation (for new product), use case diagrams, user stories, swimlane diagrams, Product Specification to document the product/project’s logic and workflow.
  • Conduct Usability Testing to check UI/UX issues as well as requirement satisfaction quality for developed features before releasing the features to production/store. The team must have the approval of BA in order to release the feature.
  • Write Milestone Assessment Report to monitor and evaluate the quality after each milestone.
  • Provide guidance, training and consulting to team members.
  • Report and perform other consulting operations as requested by superiors.

Your Skills and Experience

  • Female candidates are preferred.
  • Have a laptop to work.
  • University graduate majoring in Economics, Management Information Systems, IT or related majors.
  • Good English 4 skills (equivalent to IELTS 7.0 or TOEIC 900).
  • Have 2 years of experience related to Business Analyst.
  • Good written and communication skills.
  • Ability to organize, arrange, solve problems and work effectively as a team.
  • Having knowledge of project management is an advantage.

Why You'll Love Working Here

  • 15+ days off. 
  • Performance review and salary adjustment 2 times a year. 
  • Lunch and parking allowance. 
  • Chance to become team leader if you could demonstrate strong leadership skills.
  • Monthly team-building activities and mini-party weekly. 
  • Company-sponsored social events and gatherings. 
  • Regular training and team-sharing sessions. 
  • Company trip. 
  • Private health check & PVI insurance.
  • Remote day for Women (once a month) and PS4 games in free time, club activities (soccer, badminton,...)


Please send us your resumé and related documents via our email [email protected]
Application email title: BA - Your Full name